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Terms & Conditions

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Terms & Conditions

This is an electronic record for the reference of the user. The terms and conditions mentioned here are generated by computer and are based on the Information Technology Act, 2000. We suggest you to read these terms and conditions carefully before using our product and service as acceptance of these are a must.

1. General Information: Hi Baby India is available through www.hibabyindia.com as well as via mobile app. The user can go through the website and purchase products without registration. The terms “you” or “user” is referred to the registered member and the terms “we”, “us” or “our” is in context with the Hi Baby India team. If you are browsing, using or purchasing through our website that means you agrees to our terms and conditions. We have all the right to accept or reject your offer. If you provide us with a correct email or contact number then we will send you details about your product packaging, shipping and delivery. Hi Baby India has all the right to modify the terms of Use and Privacy Policy at any time.

2. Account & Registration: The user is liable for his Hi Baby account details. They should keep their account credential safe. We are not accountable for any loss or damage that may take place because of your carelessness towards your account. In case you suspect any suspicious activity then you can contact us, we will suggest you to change your password immediately.

3. Pricing, Coupon Code and Promotion: We always make sure that we provide you the correct pricing but typographic mistakes sometimes take place, in that case, we have right to ask you to pay the correct price or cancel your order. In case of cancellation, we will inform you about the same. If the price is being paid through credit card, we will notify you about your payment through an email. If you cancel the order then you will receive back that amount in your credit card.

All discount and cash back coupons include an extra component of GST benefits that the user can access. In case of return or undelivered order, the user will not be able to avail the offer used to purchase that order. We offer our clients, coupon-based discounts from time to time. You can also get the benefit of cashback offers that we give to our customers time to time. Paying your amount through third-party apps such as Paytm, PayPal or PhonePe, you might get some extra rewards or cashback.

4. Transactions and Cancellation: The minimum order value should be Rs. 249. This amount is excluding COD charges, shipping charges, taxes or reduction after applying any coupon or any other offer.
• Make sure you provide correct, accurate and current credit card details.
• In the case of fraudulent, we have the right to recover the cost of goods, collection charges and lawyers fees from the concerned person.
• In case you have canceled the order before shipping then we will cancel your order and refund you the amount.
• If we have shipped the order then you won’t be able to cancel it.
• In some certain circumstances, we might be compelled to cancel your order and we reserve all the rights to do so.

5. Instruction for Writing Product Review: You need to be a registered member to write a review on our site. The review should be precise and specific. Do mention what you liked or disliked about the product. Do not provide incomplete or inaccurate information as they can be distracting.

6. User Conduct:
• You will always provide correct, current and complete information when and where required.
• You have to compensate the amount at the time of re-delivery of the product if we failed to deliver at the first time because of a mistake committed by you.
• You cannot use our website for any unlawful, harassing, vulgar, threatening or any other objectionable material.
• When you visit our site or send us an email, you are communicating with us through electronic medium and thus, you allow us to communicate with you electronically as well.
• We reserve the right to make changes in our terms and conditions and Privacy policy at any time.

7. Other Terms
• Anything posted on this website is public and not private. We do not have any control over any information provided through comments, reviews or messages. We neither control it nor promote it.
• Everything located within the website including the micro-sites has our exclusive ownership. We are using such things with the express permission of the copyright and/or trademark owner. Thus, making any kind of changes in our site or any micro-sire without our written permission is prohibited.
• We have the right to terminate this agreement at any time. Along with that, we can also terminate any password or account of any End User if he/she breaches any of the terms and conditions.
• We don’t provide any guarantee or warranty for the site. Although, we make sure that the products provided here are of high quality but we do not take any responsibility if they don’t prove to be up to the mark.
• You are not allowed to breach the security of the site. You cannot have illegal access to our server or any account that is not authorized for you.